Section 13

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Section 13s created

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Managing rent reviews on Goodlord

Kill unwieldy spreadsheets

Disconnected rent increase documentation makes human error and compliance missteps more likely. A scalable and compliant workflow centralises the history of every rent review.

Replace lost renewal revenue

By managing rent review for landlords, you can improve your service levels and customer satisfaction, while replacing lost renewal revenue.

Manage negotiations with confidence

Rent reviews rarely end with the first proposal. Handle revisions in one workflow, track agreed changes, and keep every update in one place — instead of your inbox.

Section 13 workflow

Complete the Form 4A process directly from the tenancy record.

Revised Rent Proposals

Manage tenant negotiations and agreed rent changes within the same workflow.

Compliance guardrails

Serve Section 13s with the correct notice periods and at the appropriate intervals.

Portfolio dashboard

Track upcoming, active, and completed rent reviews across your portfolio.

Audit trail

Keep a complete record of notices, communications, and key activity throughout every rent review.

Kyle Nelson

Director of Sales and Lettings

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Becky Ward

Director

FAQs

Frequently Asked Questions

What is a Section 13 notice?

A Section 13 notice is the formal way to propose a rent increase on a periodic assured tenancy. Since the Renters' Rights Act ended fixed-term tenancies and renewals, it's now the only legal route to increase rent. With Goodlord, you issue compliant Section 13 notices straight from the tenancy record — no separate templates or manual tracking.

Can I manage rent negotiations in Goodlord?

Yes. Rent reviews don't always end at the first proposed figure. With Revised Rent Proposals, you manage the back-and-forth inside the same workflow — issuing a revised offer, capturing what's agreed accompanied by tenant signatures, and keeping a clear record of every change. Everything stays connected to the tenancy, so nothing lives in someone's inbox.

Can I use Section 13 for externally completed tenancies?

Yes. You can serve Section 13 notices on tenancies that were set up outside Goodlord, so you can manage rent reviews across your whole portfolio — not just the tenancies you started on the platform.

Why does tribunal risk matter more now?

Under the Renters' Rights Act, a tenant can challenge a proposed rent increase at the First-tier Tribunal. While the case is considered, they keep paying their existing rent — not the increase — so a challenge can leave landlords with a temporary shortfall. Serving notices correctly, with a clear record behind them, matters more than ever. Goodlord's compliance guardrails and audit trail help you get it right first the time.

What happens if a tenant challenges the increase?

You've got options. If the tenant wants to negotiate, you can manage it in Goodlord with Revised Rent Proposals — all in the same workflow. If they challenge it formally at the First-tier Tribunal, they keep paying their existing rent while the case is considered. That's where Goodlord's Rent Protection & Legal Expenses Insurance comes in — it allows you to protect your landlord's income, covering the difference between existing and proposed rent for up to six months, subject to policy terms. (Eligible disputes only.)

How much does Section 13 cost?

Section 13 comes with flexible pricing depending on your package — it's included with Complete Tenancy Management, with contracted allowances and pay-as-you-go options available too. To find the right fit for your agency, book a demo or speak to our team.

Reduce tenant challenges with fair and compliant rent reviews.

Serve compliant notices with confidence

Built for periodic tenancies

Backed by Rent Protection Insurance

Everything you need to manage Rent Reviews within Goodlord.