Size segment. Based on tenancies per year: micro 36 to 50, small 51 to 100, mid-market 101 to 500, enterprise 501 and above. Platform and referencing pricing vary by segment.

Admin time saving. Goodlord brings admin to about an hour per tenancy, so the saving is the time you spend now less that hour. We apply a 75% recapture rate, the top of the 50 to 75% range typical for time-saving tools, since not all freed time converts to recovered cost.

Staff cost. Salary divided by 1,950 working hours, plus a 30% uplift for employer National Insurance, holiday and pension. A £30,000 salary is about £20 an hour.

Referencing. Goodlord includes referencing, so we count the cost you no longer pay elsewhere: two references per tenancy, priced by segment from £15 for micro down to £10 for enterprise, reflecting market rates by scale. Pricing to be confirmed.

Rent protection revenue. Revenue you earn by providing rent protection to your landlords, based on what you charge them for the service with Goodlord's insurance cost removed. This is not a commission Goodlord pays you: you are the policyholder and earn a margin on the service. We use an average of £117 per policy, on a 26% attach rate, both drawn from Goodlord's own performance data. This is the largest single line in the estimate.

Other commissions. Tenant liability insurance at 4.2% attach, broadband at about 10%, and guarantor at 1%, each paying Goodlord's standard commission per sale.

Goodlord cost. Per tenancy per year, by segment (FY27 pricing): micro £65.04, small £63.72, mid-market £62.28, enterprise £56.88.

Compliance. Shown as total exposure across your book, not as a saving: an assumed 5% of tenancies carrying a breach, valued at £3,000 each, the starting point for a first breach under the Renters' Rights Act. Penalties rise to £7,000 and up to £40,000 for repeat or serious breaches. Figures to be confirmed against primary sources.