Physical documents are dead.

Catch up on demand to see how direct-to-source verification is changing referencing for good.

AI tools are making fraudulent documents easier to produce and harder to catch through manual review. Goodlord referencing data shows fraud-related flags have risen 78% year-on-year, with some areas of the UK seeing significantly higher levels of suspicious activity than others.
 
What you will learn:

• The fraud landscape: how fraud, AI-generated document manipulation, and rising compliance pressure are reshaping referencing, backed by the data.
• Direct verification, the new normal: why connecting straight to a tenant's bank, payroll provider, or HMRC is replacing documents as the default standard.
• Stronger verification, better tenancies: the link between verification quality and tenancy outcomes, and what changed on 1 July 2026 as Trusted Sources became available to verify tenants' income.
• The impact on claims, landlords, and your team: what this means for your claims process, the confidence you can offer landlords, and what your team needs to do to be ready.